Grievances rise given that Enbridge consumers face hook-right up costs regarding the plenty
It was not the Christmas provide Karim Guirguis is hoping for. Into the Dec. twenty-seven, new Ajax, Ont., man woke up to a surprise expenses regarding Enbridge Gas getting over $step 1,600. He or she is among progressively more Ontarians raising concerns about infrequent meter readings and you can inaccurate asking.
Opportunity regulator fined Enbridge once remark introduced into the 2021. Ever since then, consumer grievances has actually doubled
Matina and Karim Guirguis told you these were trapped totally off guard after they got a costs out-of Enbridge for over $step one,600 while the energy supplier had opted weeks in place of examining his energy meter. (Sarah MacMillan/CBC)
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It wasn't the newest Christmas provide Karim Guirguis are dreaming about. On Dec. twenty-seven, the fresh new Ajax, Ont., man woke up to a surprise costs of Enbridge Gasoline to own more $1,600.
The fresh new observe advised him his charging you into early in the day seven months had been incorrect. Enbridge had not seemed their fuel meter because the April, along with alternatively become counting on estimates. As it happens, those rates was way off - a discrepancy you to landed Guirguis up against what the guy calls an excellent "whopping expenses."
Guirguis is part of progressively more Ontarians up against frustrations - if you don't financial hardship - more rare meter readings, and you can wrong estimates by Enbridge, the country's prominent natural gas delivery company.